Guarantees

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My Personal Guarantee

To support our total commitment to you, I offer you THE LAHOOD PERFORMANCE GUARANTEE".  
I truly believe it will be of real value to you and will highlight why so many people, just like you, choose to enjoy the Lahood Experience.


Peter Lahood
Managing Director


 

Your guarantee of reliability & integrity

You can relax in the knowledge that Lahoods have been in the business for over thirty years. During that time we’ve built up the skills, experience and systems to delight thousands of people. We know what we do inside out and because of this, you can be assured we do it well.


Your guarantee of workmanship

Your job will be treated with the utmost care and attention to detail … and it starts at the consultation stage. We only employ consultants with a high level of experience and the decorative flair to help and advise you. Right from the outset we have the quality of the finished job in mind. Each step of the manufacturing process is controlled from pre-make up fabric inspection, all the way through to the finished installation.


Your guarantee of price

You’ll know from experience that quality usually costs a little more … but in the long run it always pays off. We can’t “guarantee” to be the cheapest, but we can guarantee that the price you pay will be more than fair for the job delivered and price you are quoted will be the price you are invoiced – with no hidden or additional charges of any kind.

Your guarantee of delivery to specification

Our aim is your total satisfaction with the finished job and that means giving you exactly what’s detailed in our proposal … to specification. If any aspect of the job does not meet specification, we unconditionally guarantee to put it right for you – absolutely free.


Workmanship and fabric guarantee

Lahood Window Furnishings offer a 2 year guarantee on workmanship. If you have any queries with your order, please contact our office as soon as possible.  Please note that due to the harsh New Zealand sunlight and general atmospheric condition, fabrics are subject to fading or movement.

Our suppliers will not guarantee their product against these conditions, so we regretfully cannot cover any claims against these problems.